We would like to inform you about the types of cookies used on our website, the purposes for which these cookies are used, and how these cookies can be set, managed, and deleted.
You may visit our website without providing any personal information and obtain information about our products and services to meet your needs. During visits, certain cookies are used to collect information regarding site usage. Our aim here is to provide convenience to users visiting our website and to further improve its functionality.
What Is a Cookie?
A cookie is a small text file that is saved on your computer or mobile device via your browser when you visit a website. Cookies enable a website to operate more efficiently and allow personalized pages to be presented in order to provide a faster and more suitable browsing experience tailored to your personal needs. Cookies only contain information regarding your visit history on the internet and do not collect any information about files stored on your computer or mobile device.
Types of Cookies and Purposes of Use
There are two types of cookies based on their duration: Persistent Cookies and Session (Temporary) Cookies. Session cookies are created during your visit to the website and remain valid only until you close your browser. Persistent cookies are created when you visit the website and remain until they are deleted by you or expire. Persistent cookies are used for purposes such as providing a personalized experience compatible with your settings.
The types of cookies and their purposes of use are explained below:
Mandatory Cookies
These cookies are necessary for our website to function properly. For example, mandatory cookies are used for purposes such as authentication and ensuring that information related to your current session is not lost. These cookies are used for security and verification purposes and are not used for any marketing purposes.
Functionality Cookies
These cookies allow our website to remember the preferences of users who visit it. For example, they enable remembering the visitor’s language preference or text font size selection. Not allowing the use of these cookies may result in certain personalized features not being available and may prevent your preferences from being remembered.
Performance and Analytics Cookies
These cookies help improve our website. They collect information about how visitors use the site and are used to monitor whether the site is functioning properly and to identify errors encountered.
Targeting and Advertising Cookies
These cookies are used to promote products and services on our website or on platforms outside our website, to display relevant and personalized advertisements to you in cooperation with our partners, and to measure the effectiveness of advertising campaigns.
How Are Cookies Collected?
Data is collected through your devices via the browsers you use to access them. The collected information is specific to the device and can be deleted by the user at any time, and access to the information can be disabled.
Our Privacy Policy
Your privacy is important to us, and protecting your privacy and security rights is our fundamental principle.
Within this scope, you can access our privacy notice regarding the protection of personal data here.
How Can You Control Cookies?
You can delete cookies that are already stored on your computer and prevent cookies from being saved/placed by your internet browser.
Internet browsers are generally preconfigured to automatically accept cookies. Managing cookies varies from browser to browser, so for detailed information, you can refer to the help menu of your browser or application.
For example:
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Google Chrome → Settings → Advanced → Privacy and Security → Site Settings → Cookies and Site Data → “Allow sites to save and read cookie data”
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Internet Explorer → Settings → Internet Options → Privacy → Advanced settings
Most internet browsers allow you to:
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View and delete saved cookies
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Block third-party cookies
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Block cookies from specific websites
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Block all cookies
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Delete all cookies when closing the browser
If you choose to delete cookies, your preferences on the relevant website will be deleted. In addition, if you choose to completely block cookies, many websites and digital platforms—including Akbank websites—may not function properly.
How to Control Cookies on Your Mobile Device
On Apple Devices:
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You can clear your browsing history and cookies by following:
Settings → Safari → Clear History and Website Data -
To delete cookies while keeping your browsing history:
Settings → Safari → Advanced → Website Data → Remove All Website Data -
If you do not want browsing history to be saved while visiting sites:
Safari → AKBANK icon → Private → Done to enable private browsing -
You can block cookies by following:
Settings → Safari → Block All Cookies
However, when cookies are blocked, some websites and features may not function properly.
On Android Devices:
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You can clear cookies by selecting:
Chrome app → Settings → Privacy → Clear browsing data → Cookies, media licenses, and site data → Clear Data -
You can allow or block cookies by selecting:
Chrome app → Settings → Site Settings → Cookies